We want you to be completely satisfied with the stones you buy from us. If you are not satisfied, for any reason, you may return a complete unaltered (please…no grinding, sanding, sawing, removing matrix or clay or soaking Welo opals in water) parcel/single stone purchase (within a 7 day inspection period…14 day international) for a refund or exchange minus shipping costs.
We don’t charge for handling and try to make our shipping charges as close to the actual USPS costs as possible. To do that we have gone to the following sliding scale: 2-3 day Priority Mail $8.30: $0.01-$50.00, $8.85: $50.01-$200.00, $11.85: $200.01-$500.00, $22.05: $500.01-$999.00, $999.01 and up $30.00. Overnight shipping service $35.00. International shipping charges…please call or e-mail.
We accept VISA/MasterCard, AmEx, Discover personal checks and money orders. You may call us (or E-mail) to check on a particular parcel or stone and we will reserve your order, for up to 2 weeks, until your payment arrives.
We have a very large inventory of Australian opal and Ethiopian opal and can’t list it all on our website. If you are looking for a special stone or parcel please call or email. We are glad to help and especially enjoy visiting about opals.